Shipping policy
We process all orders within 24hrs of you placing your order and we strive to ship all orders within 2-3 business days. We currently ship to addresses in the United States and around the globe. If you have issues with your order, please email us using the contact link for assistance. Shipping to Hawaii and Alaska may incur a slightly higher shipping charge, which will be noted when you enter your shipping address during checkout.
INTERNATIONAL SHIPPING
International shipping can take a long time depending on the service you selected and the country we are shipping to. For all services, the United States Postal Service® hands the package off to the destination country's postal service at the border, and once they do it's entirely out of their hands. Although some services are faster than others, they all depend on the foreign postal service prioritizing the package within the country.
Not all countries have the same service policies as the United States, so some do not support end-to-end tracking. It’s common to see a package’s tracking status stop updating once it has left the USA, even though it’s still on its way.
Shipping internationally can also take a long time not only because of the distance involved and the amount of times the packages changes hands, but because your package might get caught in the destination country’s customs, where it's analyzed for whether the recipient owes taxes or duties for importing it. Customs is a country-specific issue, with every country having different laws and taxes, and unfortunately there's no way around it with international shipping.